What We Collect

When you interact with us, such as making a booking or submitting an enquiry, we may collect personal information, including:

• Your name

• Contact details (such as email address and phone number)

• Preferred booking date and time

• Information about your location, computer, or interactions with our website

Why We Collect It

We collect this information so we can:

• Confirm and manage bookings

• Communicate with you about your property needs

• Provide property management services

• Improve our website and services

Who Has Access

Your personal information is only shared with:

• Relevant staff at Lynx Property Group (our small, trusted team of three)

• Third parties when required to fulfil the purpose it was collected for — such as managing your booking or responding to your request

We never sell or misuse your data.

Is It Optional?

You can choose not to provide certain information. However, if you don’t provide your name, contact details, or booking time, we may not be able to process your appointment or respond to your enquiry.

Your Rights

You have the right to:

• Request a copy of any personal information we hold about you

• Ask for that information to be corrected if you think it’s inaccurate

To make a request, please contact us at Frances@lynxproperty.co.nz.

Protecting Your Information

We take reasonable steps to protect your information from loss, misuse, or unauthorised access. Only authorised staff can access your personal information, and we store it securely.

Questions or Concerns?

If you have any questions about this policy or how we handle your data, feel free to get in touch. You can also learn more about your privacy rights at www.privacy.org.nz.